SCAM Runeswap 33 XMR Scam and Fake Refund Wallet Trap "Drainer"

Runeswap, which claims to hold $24 million in liquidity reserves, allegedly scammed a user out of 33 XMR and then attempted to defraud them further through a fake refund page requiring a Web3 wallet connection avoid using the site.

Source:
runeswap.io
runeswap@proton.me
https://t.me/runeswapofficial

Letter of guarantee (LoG) : NO
SimpleX Chat Support : NO
Bitcointalk.org [ANN] Thread : NO

33 $XMR SCAMMED BY @runeswap_io They balmed it on a system upgrade and told him to claim it via smart contracts. He drained his wallet to try it for the lols. Obviously didnt work AVOID

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Note to the community from Trêvoid:
The "Recovery" trap is fraudsters often follow up an initial theft with a secondary social engineering attack. By providing a "refund claim page," they target the victim's desperation to recover lost funds. Wallet Drainer mechanism is when the user connects a Web3 wallet (like MetaMask or Rabby) to the fake refund page, they are often asked to sign a malicious transaction (e.g., setApprovalForAll or a permit signature). This grants the attacker permission to withdraw the remaining assets in the victim's wallet.

Security Warning Never connect a wallet to any site claiming to offer a "refund" or "recovery" for stolen crypto.​

• No central authority: DeFi protocols are non-custodial; there is no "customer support" that can reverse transactions or initiate refunds from a smart contract.
• Phishing: These pages are designed to harvest credentials or trick users into signing away access to their private keys or wallet permissions.

If the wallet has been compromised via a signature, the private key/seed phrase may be compromised. Immediately transfer any remaining funds to a fresh, secure hardware wallet.

Best regards,
— Trêvoid

We dispute the claims in this post. The screenshots do not establish that RuneSwap operated the account or caused the reported loss, and we are not affiliated with the domain refund-runeswap.io. We’ve preserved the relevant material and are seeking legal advice. Please contact us through runeswap@proton.me with any verifiable evidence.

runeswap said:

We dispute the claims in this post. The screenshots do not establish that RuneSwap operated the account or caused the reported loss, and we are not affiliated with the domain refund-runeswap.io. We’ve preserved the relevant material and are seeking legal advice. Please contact us through runeswap@proton.me with any verifiable evidence.

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Hi, welcome.
You’ll need to provide more evidence explaining why mav’s claims are incorrect so that we can investigate the matter.

Trêvoid said:

Hi, welcome.
You’ll need to provide more evidence explaining why mav’s claims are incorrect so that we can investigate the matter.

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Hi, thanks for responding. We’d like to help you investigate.

We dispute the claim that RuneSwap operated the account involved or caused the reported loss. We can provide records about our ownership and operation of RuneSwap, as well as information showing that refund-runeswap.io is not our domain. We’re also reviewing the screenshots and will share any evidence we can verify.

Could you let us know which specific evidence would be most useful and how you’d prefer us to submit it? Please preserve the current listing and source materials while the review is ongoing.

Regards,
RuneSwap

runeswap said:

Hi, thanks for responding. We’d like to help you investigate.

We dispute the claim that RuneSwap operated the account involved or caused the reported loss. We can provide records about our ownership and operation of RuneSwap, as well as information showing that refund-runeswap.io is not our domain. We’re also reviewing the screenshots and will share any evidence we can verify.

Could you let us know which specific evidence would be most useful and how you’d prefer us to submit it? Please preserve the current listing and source materials while the review is ongoing.

Regards,
RuneSwap

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First of all, screenshots, swap details, conversations, and other relevant information need to be provided to us.

Trêvoid said:

First of all, screenshots, swap details, conversations, and other relevant information need to be provided to us.

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Hi, we have no swap records, screenshots, or conversation history for this alleged transaction because, according to our records, the swap never took place. The claims in the post are therefore unsubstantiated.

For context, we had decided not to renew our partnership with Mav. We can’t speak to the reason for the post, but we ask that the allegations be assessed against verifiable evidence.

Regards,
RuneSwap

runeswap said:

Hi, we have no swap records, screenshots, or conversation history for this alleged transaction because, according to our records, the swap never took place. The claims in the post are therefore unsubstantiated.

For context, we had decided not to renew our partnership with Mav. We can’t speak to the reason for the post, but we ask that the allegations be assessed against verifiable evidence.

Regards,
RuneSwap

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The case is currently under investigation, and we will conduct further checks. We have also invited Mav to participate and post comments here.

I would also like to ask about the $25.60 million in reserves stated on your website. Do you currently hold these funds? If so, can you provide verifiable proof of the reserves?



Additionally, why is there no letter of guarantee for confirming the swaps?

Trêvoid said:

The case is currently under investigation, and we will conduct further checks. We have also invited Mav to participate and post comments here.

I would also like to ask about the $25.60 million in reserves stated on your website. Do you currently hold these funds? If so, can you provide verifiable proof of the reserves?

Additionally, why is there no letter of guarantee for confirming the swaps?

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Thanks for asking. RuneSwap works with multiple liquidity providers. The reserve figure shown on our website represents liquidity available through those providers; it does not mean that RuneSwap holds the full amount in a single wallet under its direct custody. Availability can vary by asset and over time.

We do not currently issue Letters of Guarantee, but we’re working on adding one for swaps. We’ll share more details once the terms and implementation are finalized.

Regards,
RuneSwap

runeswap said:

Thanks for asking. RuneSwap works with multiple liquidity providers. The reserve figure shown on our website represents liquidity available through those providers; it does not mean that RuneSwap holds the full amount in a single wallet under its direct custody. Availability can vary by asset and over time.

We do not currently issue Letters of Guarantee, but we’re working on adding one for swaps. We’ll share more details once the terms and implementation are finalized.

Regards,
RuneSwap

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Then you need to add a clear message stating that those are not yours; otherwise, it could be misleading. Thank you for looking into the letter of guarantee. We look forward to hearing from you.

Also, Mav replied to me on SimpleX, saying:

I was texting the runeswap telegram account that Ive previously worked with because they sponsored xmrhub.org and my twitter. The guy who got scammed was forwarding their responses and taking screen shots. They deleted twitter replies admitting the swap took place too.

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Since there isn’t enough reliable evidence, I will mark the thread as a “warning.” I also suggest that you participate in our active intermediary system with having some security deposit.
If Mav or the affected user would like to comment and provide proper evidence, they are welcome to reply here.
Best regards,
— Trêvoid

runeswap said:

Thanks for asking. RuneSwap works with multiple liquidity providers. The reserve figure shown on our website represents liquidity available through those providers; it does not mean that RuneSwap holds the full amount in a single wallet under its direct custody. Availability can vary by asset and over time.

We do not currently issue Letters of Guarantee, but we’re working on adding one for swaps. We’ll share more details once the terms and implementation are finalized.

Regards,
RuneSwap

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So, the liquidity does not belong to you, but you are presenting it as yours.

This is a red flag, and you need to update the information immediately.

Thanks for raising this. We’ve updated our Terms of Service to clarify that RuneSwap maintains at least 50% of its stated reserves as liquidity, while any additional liquidity may be provided by our swap providers. The details are available in our updated Terms of Service and Letter of Guarantee: https://runeswap.io/guarantee

runeswap said:

Thanks for raising this. We’ve updated our Terms of Service to clarify that RuneSwap maintains at least 50% of its stated reserves as liquidity, while any additional liquidity may be provided by our swap providers. The details are available in our updated Terms of Service and Letter of Guarantee: https://runeswap.io/guarantee

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Thank you, but the Letter of Guarantee is still incorrect.

Here is the order ID: https://runeswap.io/swap/rune-jyvt55

There is no Letter of Guarantee on the order page. It must be included there. Before payment is received, there should be a PGP signed Letter of Guarantee. You can check other services for reference.

“At least 50% of published reserves is Service liquidity; the rest — and capacity above the published figures — is also provider liquidity for swaps.”

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So, are you saying that you have $10 million in reserves your own liquidity on hand, correct?