I am writing to warn the community about scam involving the exchange service Lizex . While my initial, smaller transactions were processed without issue, my 100 days ago experiences indicate a deliberate pattern of theft and non-delivery of funds.
The "Frozen Order" Loop: On smaller swaps, the order page remains stuck in an infinite "Exchanging" loop. The status never updates to "Completed," effectively trapping the funds in the interface.
False Completion Claims: On a larger transaction worth $30,000 , the order page displays "Exchange Completed." However, no funds were ever sent to my wallet, and the platform has failed to provide a valid Transaction ID (TXID) or any blockchain proof of transfer after 100 days.
Despite reaching out for updates, I have received no communication or resolution from the Lizex team. Based on these events, combined with similar reports found on here
SCAM - Lizex.io Scam Case | Fake Custody Claims Assets Held
Lizex.io has implemented a systematic method of freezing user accounts under the guise of "AML (Anti-Money Laundering) compliance." When users attempt to withdraw or transfer assets, the platform places an indefinite hold on the funds, claiming they have been flagged for "high risk" and...
regarding their history of fake frozen orders (including impersonation/false claims regarding KuCoin), I am convinced this is an scam.
I strongly advise all users to avoid Lizex entirely. Do not entrust your funds to this platform.